These General Terms and Conditions (T&C) govern your use of our platform and services online as well as in the yoga studio. By accessing or using omnio, you agree to these T&C.
These General Terms and Conditions (hereinafter T&C) apply to all contracts between omnio with Julie Marie Menz and the customer regarding the use of the omnio platform.
In case of multiple bookings for events under one name or account, the booking person agrees to our T&C and privacy policy on behalf of all participants attending through this booking.
(1) The provider operates the omnio platform, through which yoga and aroma consultation services or digital content are offered, as well as all course offerings, workshops and other events at the omnio Studio.
(2) Creation of a user account is required for use. Users are obligated to keep their login credentials confidential and not provide false information.
(3) The provider may suspend user accounts if significant breaches of duty occur.
(1) The provider delivers the services described in the respective course, retreat or online offering. Scope, content, time, location and price are derived from the respective service description on the website, in the booking confirmation or an individual agreement.
(2) Classes or offerings take place – depending on the booked format – in-person, online or as a hybrid event. For online offerings, the provider provides the technical platform (e.g. Zoom, online portal). Participants are responsible for sufficient internet connection, functional devices and software.
(3) There is no entitlement to delivery by a specific teacher. The provider may replace teachers or course leaders for organizational reasons.
(4) Changes in the course of classes (e.g. short-notice schedule changes or substitutions) are possible within reasonable limits and do not entitle withdrawal or fee reduction, provided the overall service is maintained.
(5) For retreats or workshops, the service includes – unless otherwise stated – exclusively the yoga or seminar offering. Travel, accommodation and meals are – unless expressly part of the offering – not included in the price and are the responsibility of the participants.
(6) Participation in all offerings is at your own risk. It is expressly noted that yoga, meditation or coaching offerings do not replace medical or therapeutic treatment.
(7) For online or digital offerings, use is exclusively permitted for private purposes of the booked person. Sharing of login credentials or use by third parties is prohibited.
(8) The provider reserves the right to adapt, expand or postpone services for good reason (e.g. illness, force majeure). In this case, an alternative date or credit will be offered.
(1) The provider offers various card models (e.g. 5-pack, 10-pack or multi-cards) for yoga class participation. Each card entitles participation in the corresponding number of classes as specified in the service description.
(2) Cards are personal and non-transferable. Transfer, lending or use by third parties is prohibited.
(3) Cards are valid from the date of purchase. After expiration of the validity period, unused units expire without replacement. Extension of validity is only possible in justified exceptional cases (e.g. illness, pregnancy, evidenced by medical certificate) and after prior consultation.
(4) There is no entitlement to refund or cash payment for unused units.
(5) Changes in the class schedule or substitutions do not entitle withdrawal or refund claim, provided use remains generally possible.
(6) Cards apply – unless expressly stated otherwise – only to regular group classes in the studio. For special events, workshops or retreats, separate bookings are required.
(7) Single tickets are valid for 4 weeks from the date of purchase and can be redeemed for a single class participation. 5-packs are valid for 2 months from the date of purchase. 10-packs are valid for 4 months from the date of purchase.
Participants commit to mindful, respectful and responsible interaction with other participants, teachers and the provided premises, materials and equipment.
The provided facilities and objects must be treated with care. Damages caused by improper use or intentional behavior must be compensated by the responsible person.
The provider reserves the right to exclude participants who significantly disrupt proceedings, treat other persons disrespectfully or violate these T&C from (further) participation. In this case, there is no entitlement to refund of the participation fee.
House rules and any instructions from teachers or staff must be observed.
(1) During the retreat/seminar, photo and video recordings may be made on which participants may also be recognizable.
(2) These recordings serve documentation and public relations purposes (e.g. on our website, social media channels and print materials).
(3) Production and publication of such recordings occurs only with express consent of participants according to Art. 6 Para. 1 lit. a GDPR.
(4) Consent is voluntary and can be revoked at any time with effect for the future (by email).
(5) Participants who do not wish to be photographed or filmed can communicate this before or during the event. We will naturally respect this wish.
(1) Consumers have the statutory right of withdrawal according to § 355 BGB.
(2) Details can be found in the attached withdrawal instructions.
(1) The provider is liable without limitation for damages from violation of life, body or health based on intentional or negligent breach of duty by the provider, its legal representatives or vicarious agents.
(2) Otherwise, the provider is liable only for intent and gross negligence. In case of slight negligence, the provider is liable only if an essential contractual obligation (cardinal obligation) was violated. In this case, liability is limited to foreseeable, contract-typical damage.
(3) Liability for indirect damages, especially for lost profits or data loss, is excluded.
(4) The provider assumes no liability for items brought by participants – especially not for loss or damage to clothing, valuables or equipment in the studio or at the event location.
(5) Participation in all classes, retreats, online offerings and events is at your own risk. It is noted that the provider's offerings do not constitute medical or therapeutic treatment and do not replace the advice of a doctor or alternative practitioner.
(6) The provider is not liable for failures or disruptions of online connections outside its sphere of influence (e.g. participants' internet connection, technical problems of third parties).
All content published on the platform, especially texts, videos and images, is protected by copyright. Reproduction, editing or publication requires express consent of the provider.
The provider processes personal data only within the framework of legal regulations. Details on data processing can be found in the privacy policy.
(1) Duration and termination are governed by the respective agreed contract form (e.g. subscription, single service).
(2) The right to extraordinary termination for good cause remains unaffected.
The provider reserves the right to adapt these T&C insofar as necessary for platform operation. Changes will be communicated to users in text form and are deemed accepted if not objected to within 30 days.
The EU Commission provides a platform for online dispute resolution (OS platform): https://ec.europa.eu/consumers/odr The provider is not obligated and generally not willing to participate in dispute resolution proceedings before a consumer arbitration board.
The law of the Federal Republic of Germany applies. Place of jurisdiction is, as far as legally permissible, the provider's registered office. Should a provision be invalid, the validity of the remaining provisions remains unaffected.
Last updated: January 1, 2026